The Senior IAM Operations Engineer is responsible for leading and overseeing the end-to-end identity lifecycle, ensuring secure, efficient, and compliant access across the enterprise. This role involves advanced troubleshooting, platform optimization, stakeholder coordination, and driving improvements in IAM processes, automation, and governance. The Sr. Engineer will act as a subject matter expert (SME) for operational IAM activities and guide junior team members.
Key Responsibilities
1. Identity Lifecycle & Access Operations
Lead and oversee user provisioning, deprovisioning, access modifications, and role assignments across all systems.
Ensure accurate enforcement of RBAC, birthright access, and defined access policies.
Manage complex access requests, approval workflows, and escalations.
Ensure JML processes run smoothly and within SLAs.