Security Consultant - CIAM

Experience – 4 to 6 years Overall, 1- 3 years relevant.

Role Overview

We are seeking an experienced Consumer Identity & Access Management (CIAM) Consultant with strong expertise in Microsoft Entra ID Governance including External ID / Entra ID / Azure AD B2C, B2B to design, implement, and optimize customer identity solutions. The role focuses on delivering secure, scalable, and seamless digital identity experiences across customer-facing applications while ensuring compliance, privacy, and Zero Trust security principles.

Key Responsibilities

1. CIAM / IAM Consulting Knowledge

• • Engage with business and technology stakeholders to define CIAM strategy, roadmap, and architecture
  • Conduct discovery and assessments of existing identity platforms and customer journeys
  • Provide advisory on Zero Trust identity models, data privacy, and regulatory compliance

2. Solution Design & Architecture

• • Design end-to-end CIAM solutions using Microsoft Entra External ID and Entra ID
  • Develop High-Level Design (HLD) and Low-Level Design (LLD) for identity solutions
  • Architect secure customer onboarding, authentication, and profile management journeys
  • Define identity lifecycle workflows, access policies, and governance controls

3. Implementation & Integration

• • Implement Microsoft Entra CIAM solutions including:
  • Customer identity tenant design and deployment
  • Authentication flows (SSO, MFA, passwordless)
  • Identity federation and social identity integration
  • Integrate CIAM with enterprise platforms:
  • CRM systems (e.g., Salesforce)
  • Web and mobile applications
  • APIs using OAuth2 / OpenID Connect
  • Support migration from legacy identity systems to modern Entra-based architecture

4. Identity Security & Governance

• • Implement Conditional Access, Identity Protection, and risk-based authentication
  • Configure access governance, role management, and lifecycle provisioning
  • Ensure secure API access and token-based authorization mechanisms
  • Design controls to prevent fraud, account takeover, and credential attacks

5. Customer Experience Optimization

• • Design seamless self-service user journeys:
  • Registration, login, password reset, and profile management
  • Enable multi-channel identity experience across web, mobile, and partner ecosystems
  • Balance security with frictionless user experience
  • Integrate Verifiable credentials using Microsoft Entra Verified ID

6. Delivery & Collaboration

• • Lead or support end-to-end implementation projects
  • Work closely with:
  • Application teams
  • Security architecture teams
  • Cloud and DevOps teams
  • Provide technical leadership, documentation, and knowledge transfer

Required Skills & Experience

Core IAM / CIAM Expertise

• • Strong experience in Customer Identity & Access Management (CIAM)
  • Deep knowledge of:
  • Authentication & Authorization (OAuth2, OIDC, SAML)
  • Identity Federation and B2C/B2B identity models
  • Experience with identity lifecycle management and governance

Microsoft Entra Expertise

• • Hands-on experience with:
  • Microsoft Entra ID and Entra External ID
  • Conditional Access, MFA, SSO
  • Identity Governance, PIM, Identity Protection
  • Understanding of customer identity tenant architecture and integration patterns

Integration & Development

• • Experience integrating identity with:
  • APIs, microservices, web/mobile applications
  • Knowledge of:
  • REST APIs
  • Token-based security models
  • Identity SDKs (e.g., MSAL)

Security & Compliance

• • Knowledge of below are added advantage:
  • Zero Trust Architecture
  • Data privacy regulations (GDPR, etc.)
  • Experience implementing secure access controls and risk-based authentication

Preferred Qualifications

• • BE / B Tech / B Sc Equivalent – Preferably Computer Science
  • Microsoft certifications (e.g., Microsoft Identity and Access Administrator)
  • Experience with CIAM deployments (millions of users) in productions
  • Prior experience with multi-cloud or hybrid IAM environments
  • Exposure to DevSecOps and automation pipelines

Other Key Competencies

• • Strong consulting and stakeholder management skills
  • Ability to translate business requirements into technical solutions
  • Problem-solving mindset with a focus on security and user experience
  • Excellent communication, Interpersonal and documentation skills