Trust and Safety Lead
About OpenRouter
OpenRouter is the AI routing and infrastructure layer that AI builders, AI-native startups, and enterprises use to access, manage, and optimize their AI usage all through a unified API, billing interface, and analytics platform. We power some of the most advanced AI builders in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.
As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.
The Role
We are hiring a Trust & Safety Lead to build and own OpenRouter’s Trust, Safety, and Compliance function.
This is a 0 → 1 role. You will define policy, build systems, and handle operations, then scale the function over time.
Core Challenges
Enforcing different model provider policies through a unified API
Preventing users from routing around restrictions
Designing sanctions and export controls with imperfect signals
Balancing developer experience with enterprise controls
Detecting coordinated abuse across accounts, usage, and payments
Responsibilities
Policy & Enforcement
Define policies across accounts, payments, and API usage
Ensure compliance with sanctions and regulatory requirements
Translate provider policies into platform-level enforcement
Design enforcement actions and appeals
Systems & Risk
Build a risk-based system driven by aggregated signals
Develop unified risk scoring and tiered enforcement
Partner with engineering on sanctions controls, identity validation, and enforcement systems
Introduce ML-assisted detection for fraud and abuse
Operations (0 → 1)
Handle investigations, enforcement decisions, and appeals
Build workflows while operating them
Use AI for triage and decision support
Turn operational learnings into scalable systems
Provider & Enterprise
Partner with model providers on policy alignment and escalations
Define enterprise controls (allowlists, policies, auditability)
Coordinate across engineering, legal, and go-to-market
Scale
Build and scale the function across policy, systems, and operations
Establish monitoring, escalation frameworks, and KPIs
Qualifications
Experience building or scaling trust & safety, risk, or compliance systems
Strong understanding of sanctions, fraud, and enforcement systems
Experience working cross-functionally with engineering, legal, and operations
Ability to design and operate data-driven systems
Builder mindset with comfort in 0 → 1 and ambiguous environments
Why OpenRouter
Work at the center of the AI infrastructure stack as enterprises define how they adopt LLMs.
High ownership and visibility with direct impact on how OpenRouter is perceived in the market.
Competitive compensation, including base salary and equity.
Fully remote team with a strong culture of autonomy and trust.
Job Details
Experience
Management