True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.
Position Responsibilities
- Lead SOC operations execution and enforce operational standards across shifts.
- Ensure incidents are handled end-to-end through remediation/closure.
- Coordinate escalation and communications for significant events.
- Maintain SOC operational reporting inputs (daily/weekly/monthly).
- Track workload, backlog, and performance trends; drive corrective actions.
- Support operational readiness activities (coverage, drills, process improvements).
- Coordinate with engineering/threat hunting/vulnerability teams as required.
Position Qualifications
- Bachelor’s degree.
- 5+ years of project management experience.
- Experience in security operations.
- Experience handling incident response through remediation/closure.
- CISSP (ISC)2 or PMP.
- Active Secret clearance may be a requirement.
- Top Secret/SCI eligible.
- Strong communication will be essential for success in this role.
- Willingness to go on-site will be required.
Leads day-to-day SOC operations to ensure consistent monitoring, triage, and incident handling aligned to specific requirements. Maintains operational discipline across shifts and ensures incidents progress through remediation/closure. Coordinates with stakeholders and ensures mission-impacting events are prioritized correctly. Drives SOC quality, process consistency, and reporting accuracy.