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Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
Relay is building a best-in-class, in-house Security Operations function to protect our customers, platform, and business as we scale. As a SecOps team member, you’ll be on the front line of detecting, investigating, and containing real security threats in real time, turning signals into action and incidents into lasting improvements.
What You'll Be Doing
Monitor, triage, and investigate high-severity security alerts across cloud infrastructure, identity, SaaS, endpoints, and production systems
Validate threats versus noise and determine severity and impact
Execute containment actions and coordinate response across teams
Act as Incident Commander or deputy during security incidents
Build and maintain investigation runbooks and response playbooks
Work horizontally across Risk, AppSec, Engineering, Product, and business teams to ensure security findings lead to meaningful improvements in systems, practices, and outcomes.
Contribute to SOAR automation and alert enrichment
Produce high-quality incident documentation and post-incident remediation
Design and implement advanced threat detection logic using SIEM/XDR telemetry.
Perform threat hunting engagements to proactively detect stealthy adversaries.
Ensure security compliance and regulatory alignment: Partner with Compliance, Security, and Risk teams to implement and enforce security controls, standards, and policies across systems and services.
Who You Are
5+ years in security operations, incident response, or related cybersecurity roles.
Strong cloud security and identity security experience (AWS preferred).
Comfortable making structured, high-impact decisions during active incidents.
Deep knowledge of common attack techniques, adversary TTPs (MITRE ATT&CK, etc.), and fraud/ATO patterns.
Strong written and verbal communication skills — able to explain complex technical issues to both technical and business audiences.
Ownership mindset with a bias toward action and continuous improvement.
Skilled in building detection logic and workflows for cloud-native environments and security tooling.
Experience with SOAR platforms and building/optimizing automated response playbooks.
Ability to communicate complex security issues clearly to both technical and business stakeholders.
Bonus Points
Fintech or regulated environment experience
Fraud/ATO tooling familiarity
Purple Team or detection engineering exposure
AI system monitoring or abuse detection experience
The Interview Process
Stage 1: A 30-minute Google Meets video call with a member of the Talent Team
Stage 2: A 45-minute Google Meets technical interview with the SecOps Manager
Stage 3: A 60-minute case study presentation with members of the Security team and the SecOps Manager
Stage 4: A 45-minute meeting with a member of the leadership team
Our Compensation Approach
We believe Relayers should feel rewarded for the impact they have on our mission and growth. Compensation follows impact. As impact increases, compensation grows, and we do not limit compensation changes to a once-a-year review cycle.
The annual salary range for this role is $126,000 - $154,000 CAD.
For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $140,000 CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role’s defined expectations or an expanded scope from day one.
We encourage you to have a conversation with your recruiter and ask questions about compensation throughout the hiring process. For more information on our compensation philosophy and perks and benefits, visit our Candidate Hub.
Why Relay Might Be the Perfect Fit For You
You push relentlessly for reinvention: You're always asking "how can this be better?" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar.
You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.
You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.
You build with AI, not just use it: You're actively embedding AI into how you work, pushing what's possible, and bringing your team along with you.
You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition, and you let your work speak for itself.
You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.
You seek out feedback: You see directness as respect, not criticism. You actively seek input, sit with hard truths, and use feedback as fuel for improvement.
Small businesses are why we're here: Relay exists to help them thrive -- and that mission has to resonate with you.
Join Us
We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.
Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.