Redefine the future of live entertainment tech
Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.
With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.
Join us and build the future of live entertainment.
With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month — and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.
As a Senior Security Engineer (d/f/m) your responsibilities will include:
- Architecting our technical security operations while supporting the general growth and maturity of our information security program.
- Driving the implementation of a SIEM, including log ingestion, tuning, and general log/evidence integration across a broad range of product and enterprise technologies.
- Detecting, investigating, and resolving security events and incidents to continuously minimize impact and recovery time.
- Leading the technical IR lifecycle (including our product) as the Incident Commander, conducting forensics and comprehensive post-incident analysis.
- Creating and maintaining comprehensive incident response runbooks and automated response processes to continuously mature the IR program.
- Ideally: Assisting with the broader security posture through code reviews, implementing technical controls, and building checks into our CI/CD pipeline.
What you will need to succeed in this role:
- 5+ years of experience as a product-facing SOC Analyst, Incident Responder, or Security Engineer (or equivalent) in a SaaS/E-commerce environment.
- Proven ability to act as Incident Commander in the technical IR lifecycle—preferably for a SaaS/E-commerce product with high uptime and resilience requirements—leading forensics and driving SIEM implementation and tuning.
- A proven track record of taking end-to-end ownership in a fast-paced environment, building processes from the ground up, and constantly adjusting to technological and organizational change.
- Proficiency in any programming language for scripting, security tooling development, and automating GRC evidence collection.
- Preferred: Proficiency in Terraform for securing infrastructure, combined with hands-on experience in integrating security testing (you will need to be able to independently perform investigations across the entire tech stack).
- Nice to have: Experience with preventing “rent-seeking” attacks like cybersquatting, sneaker bots, scalping, or grinch bots.
- Nice to have: Experience in executing Red Team operations and/or penetration testing, with the ability to effectively collaborate with development teams to drive the remediation of software vulnerabilities.
- A Bachelor's or Master’s degree in Computer Science, Information Technology, Cybersecurity, or a closely related technical field.
Why join vivenu?
Live Entertainment Tech
Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions.
Sustainable Growth
We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.
Top-tier Team
Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time.
Global DNA
We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background.
Fast Growing, in All Aspects
Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth.
Next-Gen Leaders & Insights
Work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future.
vivenu Inclusion Statement
At vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.
Check out our mission statement and corporate values
here.