Senior Manager - Detection and Response Engineering

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We’re looking for a visionary detection and response leader to architect and scale the future of cyber defense at Gong.You will define how a modern, automation-first, AI-enabled SOC operates across a global SaaS company, protecting production, cloud, SaaS, and corporate environments with speed, precision, and strong engineering rigor. Together, we will build a world-class detection and response capability that keeps pace with Gong’s growth, strengthens trust, and turns security operations into a strategic advantage.

You’ll own:

• The strategy, operating model, and execution of Detection & Response Engineering within Gong’s Cyber Defense group.
• Detection engineering across SIEM, EDR, identity, cloud, and SaaS telemetry.
• Incident response leadership across corporate, cloud, production, and SaaS environments.
• SOAR and response automation, including enrichment, triage, containment, and investigation workflows.
• Threat hunting and threat intelligence programs aligned with Gong’s threat model.
• The security telemetry platform, including ingestion quality, parsing, enrichment, health, and coverage.
• The follow-the-sun operating model, on-call posture, and response readiness across a global team.
• Hiring, mentoring, and growing a high-performing detection and response organization.
• Metrics and operational discipline across MTTD, MTTA, MTTC, false-positive reduction, automation rate, telemetry health, and hunt conversion.

You’ll solve:

• Building a modern detection and response function that is engineering-led rather than dependent on manual alert triage.
• Designing durable coverage for the threats that matter most to Gong, including identity abuse, customer-data exfiltration, OAuth abuse, insider misuse, and emerging AI-era attack paths.
• Reducing analyst toil through automation while increasing speed, quality, and confidence in investigations and response.
• Ensuring major incidents are handled with technical depth, operational calm, and strong cross-functional leadership.
• Creating a telemetry foundation that is reliable, scalable, and useful across a fast-growing multi-environment estate.
• Partnering with Corporate Security Engineering, Offensive Security, DevSecOps, IT, Legal, GRC, Privacy, and Communications to drive better defensive outcomes.
• Scaling global security operations without scaling manual work at the same rate.

You’ll impact:

• Building a world-class detection and response capability that is fast, high-signal, resilient, and automation-heavy.
• Improving Gong’s ability to detect, investigate, contain, and learn from threats across every environment.
• Establishing an operational model where detections, telemetry, hunting, and response work as one integrated system.
• Driving measurable reductions in noise, detection gaps, response time, and avoidable operational effort.
• Raising the leadership and technical bar for cyber defense at Gong.
• Strengthening trust in Gong’s security program as the company continues to scale globally.

You are:

• A deeply technical security leader who enjoys building systems, teams, and operating models in equal measure.
• Experienced in leading modern SOC, detection engineering, incident response, or cyber defense functions at scale.
• Strong in SIEM, SOAR, EDR/XDR, cloud and SaaS telemetry, DFIR, threat hunting, and engineering-first operations.
• Experienced in building high-fidelity detection and response programs with advanced automation and measurable results.
• Comfortable leading through high-severity incidents and aligning technical and non-technical stakeholders.
• A builder who believes security operations should create leverage, not just process alerts.
• Collaborative, pragmatic, and capable of influencing across engineering, infrastructure, IT, and executive teams.
• Excited by the opportunity to help define what elite detection and response looks like at an AI-native company.

What makes the Security department at Gong unique? 

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call it “Own. Solve. Impact.” 

Our security team is at the forefront of a monumental shift in implementing processes. Instead of simply saying "no," we embrace the mindset of "let's explore how we can make it work." Our security team brings a wealth of backgrounds, experience, and wisdom to the table. 

If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!

We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a workplace, we'd love to see you with us. To review Gong's privacy policy, visit  www.gong.io/privacy-policy/  for more details.

To review Gong’s privacy policy, visit www.gong.io/privacy-policy/ for more details.