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DoorDash is one of the world’s most trusted on-demand logistics platforms. The Global Safety and Security team exists to keep it that way, protecting our people, property, operations, brand, and reputation across all our markets. We manage risk and create value through agility, technology, and a people-first approach. Our DoorDash, Deliveroo, and Wolt brands now span more than 40 countries, dozens of offices, and tens of thousands of employees. That growth demands a Corporate Safety and Security function built to match it.
We are hiring a Director to lead and build our global Corporate Safety and Security function across our DoorDash, Deliveroo, and Wolt brands. This is a build mandate, reporting directly to the Senior Director, Global Safety and Security. You will own the strategy, operating model, and execution of a unified corporate physical security program spanning every region of our global operations, establishing the standards, infrastructure, and team that will define this function.
The function is organized around five pillars: physical security infrastructure and operations; emergency preparedness and response; threat assessment and workplace violence prevention; safety, compliance, and risk management; and security awareness, training, and culture. You will build and own all five, simultaneously, globally, and largely from the ground up.
You will shape the strategic vision, own the global roadmap for corporate physical security, build high-performing international teams, and drive measurable outcomes across each pillar. The role blends strategic leadership with direct operational execution. You will define the playbook, allocate resources, develop your team, and own the function’s priorities, standards, and direction. Success in the first year means the function has a clear operating model, a team taking shape, and measurable progress across all five pillars.
This role requires deep domain expertise, strong business acumen, and the ability to influence senior leaders across a fast-moving, globally distributed organization. You will partner closely with Real Estate, Facilities, Workforce Strategy, IT, HR, Legal, and business leaders at all levels to embed physical security into how DoorDash operates. It requires executive presence, operational discipline, and a track record of building programs from the ground up. This role requires significant international travel, with an elevated tempo during the initial build phase, and is expected to be based in and work from our London office daily. The EMEA region hosts our highest concentration of offices globally, with London as the base for our real estate and workplace leadership, making it the natural center of gravity for this role.
Build a unified global access control program. Own and execute enterprise-grade physical access control across all corporate facilities. Establish layered identity controls, mobile-first and biometric credentialing, automated provisioning and deprovisioning tied to employment and role, and consistent access experiences at every office. Ensure access is regularly audited, sensitive spaces have clear ownership, and the physical environment supports rather than impedes the employee experience.
Stand up emergency preparedness at scale. Build and certify Emergency Response Teams at every corporate location, publish and maintain Emergency Response Plans for all facilities, and establish severity levels, escalation protocols, and communications systems for rapid response. Build law enforcement and first responder relationships globally, and lead regular incident exercises and tabletop simulations.
Build a threat assessment and workplace violence prevention program. Establish a structured capability for threat intake, behavioral assessment, and case management to protect employees and enable early intervention. Define policies, cross-functional escalation pathways, and response protocols that span all brands and jurisdictions. Partner with other Global Safety and Security functions, as well as HR, Legal, and business leaders, to build a program that is rigorous, jurisdiction-aware, and locally calibrated across a globally diverse workforce.
Build and run a global training and awareness program. Ensure every employee knows emergency response procedures and how to reach the Global Operations Center. Drive First Aid, CPR, AED, and Stop the Bleed certification across a meaningful share of the corporate workforce. Develop a safety and security communications strategy that builds culture and delivers training in formats that actually stick.
Own event safety and security. Define risk management standards, policies, and procedures for corporate events globally. Set clear security requirements thresholds, ensure event hosts understand and follow the process, and deliver security planning, staffing, and incident response across all brands and regions.
Drive global standardization and compliance. Establish cradle-to-grave standardized safety and security integrations, implementations, and operations across all corporate offices. Ensure regulatory compliance with occupational health and safety and physical security requirements across all jurisdictions. Maintain policies with a regular review cadence and clear accountability for high-value and sensitive assets.
Run the function with operational discipline. Own a multi-million dollar budget with variance discipline and accurate accruals. Define vendor requirements, run competitive procurement, and hold suppliers to measurable performance standards. Maintain team engagement, deliver against functional OKRs, and ensure all corporate facilities are risk-assessed and audited on a defined cadence.
Leadership and ownership. 12+ years of experience in corporate safety and security, including 7+ years leading managers and teams with a global scope and cross-functional impact—with a demonstrable record of building, not maintaining. You build high-performing organizations, develop leaders, and set direction clearly. You stay close enough to the work to know when execution is falling short.
Build experience. A track record of building or significantly transforming a physical security function, not inheriting a mature one. You have stood up programs, hired teams, selected and implemented technology, and established operating models that outlasted your tenure.
Multinational operational experience. You have operated physical security programs across multiple countries and jurisdictions, not managed them remotely. You understand how regulatory environments, cultural context, and vendor ecosystems differ across regions and how to build programs that work in all of them.
Technical orientation. You do not need to be a technologist, but you need to think like one. You understand physical security systems, including access control, video management, guest management, analytics, and hardware infrastructure, at the conceptual and operational level. You pick up new technologies quickly, have strong opinions about what good looks like, own how systems are implemented and operated, and drive requirements processes that keep infrastructure aligned to what is actually happening in the field.
Vendor accountability. Experience managing physical security vendors and contract staffing at scale, with a track record of competitive procurement, enforced performance standards, and cost discipline across multi-million dollar budgets.
Execution under pressure. You operate well in fast-moving, ambiguous environments. You make sound decisions with incomplete information, sequence work thoughtfully, and maintain pace across competing priorities.
Executive presence and communication. You can set direction with senior leaders, build cross-functional alignment, and represent the function credibly at the executive level. You communicate clearly and without unnecessary complexity.
Influence at scale. A trusted cross-functional partner who builds strong working relationships with Real Estate, Facilities, Workforce Strategy, HR, Legal, and IT, and earns the confidence of business leaders by making security an enabler, not a friction point.
AI fluency and appetite. You use AI tools as a real part of how you work, not as a novelty. You understand where and how AI should shape physical security operations: automation, detection, analytics, workflow acceleration, and decision support. You have a genuine conviction about AI’s role in the function’s evolution and a real appetite to keep growing your own capability.
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!