Desktop and Security Administrator

The Role:

Key Responsibilities:

Provide onsite and remote desktop support to all Dash personnel
Own and manage the full lifecycle of end-user devices (procurement, configuration, deployment, patching, monitoring, inventory management, and secure disposal)
Implement and enforce technical controls for endpoints in alignment with security policies and regulatory standards
Configure and support Single Sign-On (SSO) integrations across third-party applications
Assist Security team with audits, remediation efforts, and security-related initiatives
Partner with Network Engineering on office network projects and firewall/security policy coordination

Required Skills, Experience and Qualifications:

5+ years of experience in desktop support and endpoint administration
Experience supporting both Windows and MacOS environments
Strong experience with Mobile Device Management (MDM) platforms
Experience developing and implementing endpoint policies and compliance controls
Experience managing Identity and Access Management platforms
Experience implementing and managing Endpoint Detection & Response (EDR) solutions
Experience troubleshooting endpoint issues including:
• Network connectivity and VPN

• Hardware and peripherals

• SaaS application access

• Experience managing device asset lifecycle and inventory controls

• Familiarity with security tools such as SIEM, VPN, Privileged Access Management, and Server EDR
• Working knowledge of networking concepts and firewall security policies preferred
• Knowledge of Linux-based desktop environments preferred

Core Competencies:

• Strong problem-solving and troubleshooting skills

• Ability to own processes end-to-end with minimal oversight

• Clear and effective communication skills

• Strong documentation habits and attention to detail

• Ability to manage multiple priorities in a fast-paced environment

• High level of integrity and commitment to security best practices

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.