Access Control Associate

About Us

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for women and men. Founded by master jeweler, Steven Lagos, the brand’s signature Caviar collections offer bold, unique styles that encourage personal expression. Today, Steven’s daughter. Kate Lagos serves as Associate Designer and Brand Stylist, continuing the tradition of excellence and creativity that defines the brand’s iconic Caviar collections.

About You

You are a punctual, vigilant, reliable, and detailed-oriented professional who is committed to creating and maintaining a welcoming, safe, secure work environment. You possess the leadership and communication skills to interact with stakeholders, along with sharp analytical and problem-solving abilities to assess risks and develop solutions. You have high integrity, adaptability, and enough tech savvy to effectively use our video and access control systems.

Position Summary

As Access Control Associate, in our secure, private facility, you will play a crucial role in ensuring the safety and security of our premises, people, and assets. As the first point of contact for employees, visitors, and vendors, you will set the tone for a polished, professional experience. You will be responsible for managing access to the building and our specific floors, monitoring security cameras and alarm systems, and enforcing company security policies. This position requires a vigilant, reliable, and detail-oriented individual who is committed to creating a secure work environment.

Essential Functions

• Open the office daily, Monday through Friday, and prepare reception and security area for the day.
• Monitor and control who enters and exits our premises, ensuring only authorized individuals gain access.
• Verify identification, issue temporary badges, and maintain accurate logs of visitors and personnel.
• Coordinate with employees when visitors arrive; ensure guests are logged and connected to their host.
• Operate and monitor electronic access control systems, surveillance equipment, and other security hardware.
• Monitor security cameras (CCTV), intrusion alarms, and other security systems to identify potential security breaches or unusual activity.
• Conduct regular and random patrols of the premises to deter loss and detect signs of intrusion or damage.
• Respond to security incidents, access violations, or emergencies, escalating to appropriate personnel when necessary.
• React immediately to alarms and incidents by assessing the situation, taking appropriate action, and initiating a resolution.
• Receive and distribute packages, mail, and deliveries as needed. Support light administrative tasks during downtime (sorting mail, documentation, ordering/distributing supplies)
• Collaborate with colleagues for coverage during breaks and PTO
• Uphold and enforce company policies, security protocols, and relevant legal regulations.
• Maintain detailed records, logs, and documentation related to access and security procedures.

Qualifications

• A high school degree or equivalent.
• Familiarity with various access control systems, CCTV and basic troubleshooting.
• Detail orientation to accurately check credential and follow security protocols.
• Ability to interact clearly and professionally with diverse individuals.
• Capacity to handle unexpected situations and security challenges.
• A high level of trustworthiness and discretion to safeguard sensitive information and areas.
• Professional certification such as Certified Protection Professional (CPP) or Certified Security Manager (CSM) preferred.
• First Aid/CPR/AED skills are a plus.
• Able to lift to 30 pounds, stand or walk for long periods, and handle the physical demands of the job.

Core Competencies  

To thrive and grow with our company, you must possess and continue to develop the following competencies: 

Customer Focus: Ensuring that the internal and external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ needs; promoting and operationalizing customer service as a value. 

Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress towards goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. 

Building Trusting Relationships: Using appropriate interpersonal styles to establish relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions. 

Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make change successful. 

Growth Orientation: Harnessing technical expertise, continuous learning, and commitment to improvement to optimize processes, address challenges, and achieve impactful results. 

Equal Employment Opportunities

LAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.